Case Centagon (Upswing)

AppExchange Application

Challenge

Centagon wanted to have Upswing transformed into a Cloud based application on the Salesforce.com platform, to meet customer demands wanting seamless integrations.

  • Rebuilt the existing Upswing application on the Force.com platform
  • Enriching Upswing functionality with Salesforce Sales and Marketing Cloud
  • Realizing seamless integration between Online and offline laptop usage
  • Creating feedback loops from customers receiving presentations, back to Product Marketers being logged into Salesforce.com

 

Solution

CloudTeam rebuilded the complete client-server application on the Force.com platform, making it an app within the Sales Cloud.

  • Structuring of communication materials and data flows (including authorization models)
  • Building master presentations functionality
  • Integration with existing sales processes (in Salesforce)
  • Integration with existing corporate asset databases
  • Optimization of local presentations (uniform display of assets)

 

Results

Together Centagon and CloudTeam were able to realize the project as a joined venture and surprising customers with the rich functionality compared to the original application

  • 80% reduction in time spend for collecting assets for presentations (pdf, ppt, video etc)
  • Assurance that sales will have client facing meeting with up to date marketing materials like corporate branding product marketing material
  • Existing Salesforce clients can simply add Upswing from the AppXchange, eliminating the need for a complex IT implementation track

Gert-Jan ter Weeme

FinancialForce Expert

“CloudTeam advised Centagon on the future technology for their existing business application Upswing. As an outcome Centagon requested CloudTeam to rebuild Upswing on the Salesforce platform. Major international clients, already using Salesforce, would immediately benefit by having it simply installed as an ad-on. CloudTeam used an agile-scrum approach to have the app rebuilt, ensuring the most important business futures to come ready first. The Upswing app can be downloaded now from the Salesforce App store!”

AppExchange Application

Centagon wanted to have Upswing transformed into a Cloud based application on the Salesforce.com platform, to meet customer demands wanting seamless integrations.

 

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