Non-profit organizations 

Nothing should stand in the way of your mission. ​


Rallying workers, volunteers and other stakeholders can often be a daunting task. This task isn't usually aided by standard technology. NGO's require unique processes and models tailored to their individual needs. Some NGO's thrive through digital transformation and innovation, yet some stagnate and suffer due to a lack of it. The question for NGO's today is not, whether they should innovate but rather how to innovate and what does that look like. 

Challenges the industry is facing:


To build a better world, we need to know what our limitations are. 


Non-profits come in all shapes and sizes, meaning that it is especially difficult for you to make use of one generic process. As an NGO you are most likely facing a lot of information, which means keeping track of inputs and outputs is complicated. 


We have worked with many NGOs and understand that you are faced with challenges like program management, delivery programs, scaling, and aligning projects across different partners not to mention securing and managing funds. Let's take a closer look at some of these challenges:


  • There are operational challenges such as project executions and delivering on the promise of your mission. This is driven by a lack of investment in program management tools leading to confusion. 

  • Your growth is stagnating due to limitations in your IT systems not being able to handle new users, locations, projects, and processes. 

  • Alignment between all stakeholders is difficult. Often with both national and international headquarters, you tend to experience inefficient communication and a lack of standardized data reporting. 

  • Many of your go-to processes are done manually, from logging in new projects on excel to helping potential donors filling out donation forms. This is time-consuming and ineffective. 

Achieving your mission

Facing these challenges is a daunting task. But, we are here to help you achieve your mission to change the world for the better. 


With FinancialForce's PSA and FFA implementations, we can allow you to fully automate most manual processes, allowing you to focus on what’s truly important. Not only will you gain back efficiency and productivity but you will be able to empower your team to run entire projects smoothly and effectively.


Donor rentention *

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Improved ability to achieve mission*


Average win ratio

Increased efficiency
  • Connect, organize and scale your outreach projects to fit each individual cause. 

  • Make use of a single source of truth. Have one database source that the whole team has access to.

  • Customize your data base and track every change automatically from any team.  

  • Tools like built-in reporting and PSA will allow you to streamline your processes and cut down on data entry. 

  • Limit your worry about finances. With PSA and FFA you will be able to leverage a unified view of your supporters, donators and revenue.

  • Create donor-centered experiences and drive fundraising performance.

  • Using a single fundraising platform you will be able to easily capture your income based on each allocated program.

Accurate reporting
  • Reduce errors between your fundraising teams and finance teams through one platform tracking where all data is reconciled.

  • With FFA you will be able to meet international financial reporting standards and requirements.

  • You will also be able to reconcile revenue that will help build transparent and collaborative processes for the organization.


Working with Solidaridad

We had the opportunity to work with Solidaridad recently. Solidaridad is an international solution-oriented civil society organization. Their vision for the world is a world in which everything that is produced and consumed can sustain us while respecting the planet, each other and the next generations. 

Solidaridad is on a mission to bring together supply chain companies in order to engage in innovative solutions to improve production. This ensures that the transition to a sustainable and inclusive economy maximizes benefits for all. 

The Challenge
Disconnected systems

Solidaridad was facing inefficiencies in their daily tasks as their systems were constantly disconnected. They needed one solution that would allow the finance team, in fact, all teams in general to be connected with one source of data. 


Cloudteam Company was asked to: 


  • Implement the full FinancialForce suite on the Salesforce platform. 

  • Ensure that all processes are running smoothly.

  • Enhance data retrieval and communication between teams. 

The solution and result
Joining Salesforce and FinancialForce 

To meet the needs of Solidaridad, we had to implement the full FinancialForce services. 

Since that implementation, Solidaridad is fully integrated on the Salesforce platform and is in a continuous course of improving its management of information and processes. 



When asked on how the collaboration between Cloudteam Company and Solidaridad was, when implementing FinancialForce, Erna Wegman responded: 


“Cloudteam’s knowledge of the products and the quick understanding of Solidaridad’s processes helped us a lot. The people at Cloudteam Company have a lot in common with the people at Solidaridad – they are all enthusiastic and want to make the world a better place.”


To find out more about what we had to do, watch the video below where we speak to Erna Wegman, the Head of Finance in Solidaridad. 

Working with Solidaridad to create better financial processes. 

Industry: NGO


Company Size: Large

Headquarters: Utrecht, The Netherlands 

Products: FinancialForce FFA modules