Boosting User Satisfaction and Revenue

Aiding SIG in increasing project margins and boosting user satisfaction with Certinia PSA and ERP solutions.

END-TO-END

Don’t move, We’ll Handle Everything

Cloudteam Company implemented Certinia PSA and ERP to digitize SIG’s lead-to-cash process, providing real-time financial insights and eliminating data silos. The integration improved project margin calculations by 70%, enhanced revenue forecasting, and streamlined resource planning—bringing a 50% increase in employee satisfaction with financial processes.

Headquarters

  • Amsterdam, Netherlands

Industry

  • SaaS

Size

  • 50 – 200 Employees

Solutions Implemented:

  • Certinia Accounting 

  • Professional Services Automation

  • Analytics 

About

Software Improvement Group

Software Improvement Group (SIG) specializes in enhancing software applications’
quality, security, and maintainability. Leveraging its Sigrid® platform and extensive
expertise, it assesses

SIG uses scientific methodologies to analyse source code, providing actionable
insights that empower digital transformation and legacy modernisation. Their
commitment to transparency, high standards and fact-based decisions supports
their mission of creating a healthier digital world through improved software
integrity and reliability.

Complex Financial Needs

Manually Managing Monthly Closures

Five years ago, SIG significantly revamped its technology stack. Initially using diverse
ERP and accounting solutions, the company encountered challenges in addressing its
complex financial and project management needs.
Seeking a Salesforce-based solution, SIG opted for Certinia PS Cloud. Certinia’s
seamless integration within its Salesforce instance distinguished it from competitors,
eliminating the need for additional integrations. This choice marked a pivotal moment,
driving a transformative shift in SIG’s efficiency and functionality.

Addressing Critical Issues

Improving Project Margin Accuracy

Certinia addressed critical issues that SIG’s previous
ERP and accounting solutions could not, notably
improving project margin calculation accuracy by about
70%. Victor van Rijn, Senior Business Controller,
highlights the impact: “Certinia has allowed us to
digitize our entire lead-to-cash process, providing real-
time insights and reliable forecasts, leading to
enhanced data-driven decisions.”

Eliminating Issues Of Siloed Data

This enhancement has streamlined financial processes
and increased employee satisfaction with the Certinia
PS Cloud system by roughly 50%, eliminating the
issues of siloed data. For revenue recognition, SIG
uses the percentage of completion and equal split
approach, which Certinia provides.

The Key Benefits

0 %

Increase In Employee Satisfaction

0 %

Improved Project Margin Calculations

Eliminating Data Silos

Future-Proofing The Organisation

Looking ahead, SIG is set for even more significant achievements. They plan to automate further and
streamline processes to enhance scalability. This ambitious move underscores SIG’s dedication to
maintaining its current success and reaching new heights in the software quality assessment field.

With a proven record of adaptability and a focus on innovation, SIG embodies the spirit of continuous
improvement in the dynamic tech industry.

Certinia and Cloudteam Company
surpassed expectations, providing SIG
with a solution to plan resources
efficiently and accurately forecast
revenue, which was severely lacking in
our previous ERP and accounting setup.

Victor van Rijn, Senior Business Controller

Software Improvement Group

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