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Salesforce.com solutions provided

The Salesforce.com solutions helps your business grow because it tracks the history of customer interactions. Why is this important? Because tracking is everything. From calls made and emails sent, to meetings held, presentations delivered, and even the next steps needed to close the deal or grow that customer account.

To run smoothly, your business needs customer relationship data that’s automatically updated, with instant access for employees, and provides a full history of all communications, meetings, and documents shared.

With Salesforce.com solutions, your business has one place to store every customer, every lead, every service request, all of their contact info, preferences and history so your conversations are always personal, relevant, and up-to-date. All available on mobile, desktop and through powerful reports & dashboards.

Marketers can also use Salesforce.com solutions to better understand the pipeline of prospective sales making forecasting simpler and more accurate. You'll have clear visibility of the path from enquiry to sale, available wherever & whenever you need it.

Salesforce

Cloud Team has since the start in 2014 specialized in CRM solutions from Salesforce. In collaboration with Salesforce we implement customized cloud solutions for medium-sized companies and multinationals. The solutions provided will enable customers to quickly and cost effectively streamline their marketing and sales processes can gain competitive advantage. In our view, CRM is a must have foundational layer on which other solutions such as Online Marketing , ERP and Field Service Management can accelerate. We work in a Scrum / Agile approach so that the first results are delivered within two to four weeks from the start.

ServiceMax

Field Service Management ( FSM) is an integral part of Customer Relationship Management. (CRM). Field Service Management is mainly used by companies such installations , services or repairs must implement systems or components therefor and mechanics ' on path' send all the logistical challenges that come with it . This includes resource scheduling in multiple locations, efficient route planning , managing parts and repairs and mechanics with the right parts. With the aim of increasing productivity , reducing the cost of the service organization, and increasing customer satisfaction

FinancialForce

FinancialForce is a Cloud based ERP. Essential to Cloud ERP systems is a shared database that supports multiple functions used by different business units. That allows employees in different divisions to access and rely on the same information for their specific needs. And with Cloud ERP this is accomplished without requiring an extensive (and often expensive) on-premises server presence. FinancialForce Cloud ERP software integrates some or all of the essential functions to running a business, e.g. accounting, inventory and order management, human resources, customer relationship management and professional services automation (PSA), into one complete system.