Revolutionising Customer Experience: The Game Changing Impact of AI
The pace of change in the world of Gen AI and CRM is quick. Organisations that don't respond in time may be left behind. Avoid this by joining us at our event in partnership with Squirro to learn how your business can stay ahead of the curve and enhance customer experience.
17th October | 15:00 - 17:00 CET | 41 Reduitlaan, 4814 DC, Breda
About the Event
We’ll be addressing key challenges sales teams are facing today and how Squirro’s Generative AI solution can help. Challenges range from time-consuming manual tasks, limited data insights, and lack of personalised communication with customers.
However, with the help of Squirro’s Generative AI solution, teams are able to gain real-time customer insights to more easily & effectively understand what customers want.
Agenda
Join us on 17th of October, starting at 15:00 CET for our "Revolutionising Customer Experience: The Game Changing Impact of AI hosted by Cloudteam Company and Squirro.
Location: Cloudteam Company Office, Reduitlaan 41, 4814 DC Breda.
15:15 - 15:30
Welcome by Gert-Jan ter Weeme, CEO of Cloudteam Company. The event will then kickoff with the key challenges sales teams often experience in todays environment.
15:30 - 16:00
A demonstration of Squirro's Generative AI solution on Salesforce by Ivan Salogni, Sales Director Southern & Central Europe at Squirro.
16:00 - 16:30
During this interactive session, you'll get hands-on experience with Squirro GPT. It is the first enterprise-ready generative AI application. It allows employees within an organization to upload their data and create a self-contained chat-enabled app, fully compliant with data security and privacy requirements.
16:30 - 17:00
Join us for some drinks, snacks and a networking session where you can chat to like-minded individuals in your industry.
Benefits of Squirro Sales Insights
Squirro Sales Insights
Reduce Customer Churn
With Squirro Sales Insights, you can identify trending issues and anomalies helping flag customer issues early and reducing churn.
Lead Sourcing
Boost lead generation and deal origination with the Squirro Sales Insights solution.
360° Client Cockpit
Squirro Sales Insights provides a full perspective for every client, generated from any data source.
Within Existing Workflows
Squirro created Sales Insights to be easily set up and seamlessly integrated with third-party systems and CRMs.
Register for the event
Please note: There are only 25 seats available at the venue so please ensure that you register to save your seat.
If you would like to bring a colleague, please ensure that you either indicate this during the registration process on the form, or have your colleague fill in the form themselves.
FAQ
Who should attend the event?
This event is designed for professionals in the fields of ERP, CRM, Sales, Customer Service, and anyone interested in the potential of generative AI to revolutionise customer interactions and relationships.
Will the event sessions be recorded?
Unfortunately sessions will not be recorded, however we will provide slide decks to registered attendees after the event. This way, you can revisit the content or catch up on sessions you might have missed.
Will there be networking opportunities?
Absolutely! We recognize the value of networking in events like these. There will be a dedicated networking session where attendees can connect with speakers, fellow professionals, and potential collaborators.
Is the event avaliable virtually or only in-person?
The event will only be avaliable in-person. If we are able to connect the event virtually through a live streaming platform we will update attendees.
When and where is the event?
The event will take place on the 18th of October 2023 from 15:00 to 17:00 CET at Reduitlaan 41, 4814 DC Breda. Below the registration form, you can find us on Google Maps.
Will there be parking?
You are more than welcome to park near our offices across the road – however we unfortunately cannot guarantee parking. You can also park at Monkey Town Breda which has a larger parking lot.
How do I get there?
You are welcome to arrive either by car or by train. If you would like to arrive by train, we suggest you follow this route from Breda central station.
How can I stay updated about event details and announcements?
You can stay updated by visiting this webpage regularly and by following our official social media channels. We will be sharing event news, speaker announcements, and other important updates leading up to the event via social media and email.
What will we be doing during the interactive Session?
During the session guests will be able to experience SquirroGPT first hand with the guidance of our expert team on site.
With this free trial, our team will help you set up a free trial of SquirroGPT enabling you to experience what chat ChatGPT-like power feels like in an enterprise context.
Upload your documents and go!
What Documents to bring during the interactive session?
To make the most of this session, bring along your own unstructured documents – reports, articles, or any text-based content.
You can upload the most common document formats, including Microsoft Office and OpenOffice file types, such as .pdf, .txt, .doc, .docx, .xls, .xlsx, .ppt, and .pptx.
Data Privacy & Security
How is my data secured?
Squirro is ISO 27001-certified and GDPR-compliant. Squirro guarantees security best practices in handling customer data transfer and storage from client systems to Squirro Cloud. A third-party (Cobalt) audits these best practices regularly with penetration testing.
Do Squirro’s employees have access to my data?
As an ISO 27001-certified company, Squirro has controlled processes to ensure that any Squirro employee needs the Chief Information Security Officer’s approval before accessing Squirro’s services when, for instance, debugging. In addition, Squirro does not use any customer data for any analytics purposes without explicit permission or a request from the customer.
Does SquirroGPT use any specific LLM?
SquirroGPT allows you to use the models of your choice, as it is LLM-agnostic. Currently, SquirroGPT uses the original OpenAI endpoint via its API with the same model as ChatGPT (GPT 3.5 Turbo).
How is the LLM-related data secured?
As an OpenAI API user, SquirroGPT offers the highest security standard concerning LLMs, as we are compliant with OpenAI’s data usage policies: No data is used for training purposes by OpenAI and
Data is retained by OpenAI for at most 30 days for abuse or misuse monitoring purposes.
All of the above information and more about SquirroGPT can be found on the Squirro website here.
There is also an elaborate guide – Generative AI Quick-Start Guide
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